FAQs: Helpful Details


Yes. Grapeline offers scheduled pickups only, so reservations are required. Please book online or contact a reservations agent at +1 (951) 693-5755 as soon as you have determined your tour date and pick-up location.

For the Vineyard Picnic Tour, Grapeline offers pickups from most local hotels, and select out-of-area pickups for an additional charge. Please contact Grapeline’s friendly reservation staff at +1 (951) 693-5755 for help determining your pickup location.

You can choose your lunch options at checkout upon booking. For a preview of what’s on the menu for your vineyard picnic tour click here.

Most tours can accommodate a variety of dietary restrictions, including vegetarian/vegan and gluten-free options. It’s best to confirm your preferences when booking your tour.

The Grapeline Vineyard Picnic Tour lasts approximately six hours, including pickup and drop-off from many local hotels. Guests typically spend about five hours in Temecula Valley Wine Country visiting three wineries, enjoying guided tastings, and relaxing over a vineyard picnic lunch. Pickup generally begins around 10:30 AM, with the full experience concluding around 4:30 PM.

Most wineries serve 4 to 6 one ounce pours of different wines you select from their menu. After visiting a few wineries, these seemingly small tastings begin to add up, making it very important to have a designated driver.

Customers often provide gratuities at their discretion to their host at the end of the tour as a personal “thank you” for a job well-done. Typically, it’s about $25-45 per person. All private wine tour bookings require a 20% service charge when you make your reservations.

Absolutely. The best way to support local wineries is to take home a few bottles. If traveling, the winery may be able to ship your order to you.

Cancellations must be made at least 48 hours prior to the tour date in order to receive a gift certificate or refund.

A gift certificate for the full value can be e-mailed to be used toward any future Grapeline services (no expiration) OR a refund can be issued, minus a 5% cancellation fee. Grapeline charges full fare for no-shows or cancellations made within 48 hours of a scheduled tour. We know this can be tough, but our team needs time to communicate with many different sources already committed.

Yes, Grapeline offers private wine tours for any size group. We have several popular packages to choose from, or you can customize your day. You can fill out a tour request form to request more information, or call Grapeline on +1 (951) 693-5755 and ask for “Private Tours”.

Have more questions? Visit our general FAQs page or contact us!